PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY. THESE TERMS AND CONDITIONS (T&C") MAY HAVE CHANGED SINCE YOUR LAST VISIT TO THE SITE. BY USING THE SITE, YOU INDICATE YOUR ACCEPTANCE OF THESE T&C. IF YOU DO NOT ACCEPT THESE T&C, THEN PLEASE REFRAIN FROM USING THIS SITE. selvixerox.com ("Site") is owned by Imprimatur Printing Services Pvt. Ltd. Inkmonk.com reserves the right to change the nature of this relationship at any time, and to revise these T&C from time to time. Users who violate these T&C will have their access canceled and they may permanently be banned from using the Site. Users should check these T&C periodically. By using the Site after we post changes to these T&C, you agree to accept those changes, whether or not you actually reviewed them. "Customer" or "you" means the person or company who place an order via the website to purchase any of the products. "Products" means the products offered for sale by selvixerox.com via the site.
Cookies
"Cookies" are small encrypted data files (containing references to user ID information supplied by the user and stored on our secure server) that may write to your hard drive once you have accessed a website. selvixerox.com uses cookies to enhance your shopping experience with us. Cookies are used to keep track of your shopping cart and to save your password so you do not have to re-enter it each time you visit the Site. To learn more about how we protect customer information, please review our Privacy Statement. Trademark, Copyright and Restriction This site is controlled and operated by selvixerox . All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights that are owned and controlled by us or by other parties that have licensed their material to us. selvixerox.com logo, name, design are All RIGHTS RESERVED. All other trademarks, product names, and company names or logos cited herein are the property of their respective owners. You may not reproduce, perform, create derivative works from, republish, upload, post, transmit, or distribute in any way whatsoever any Materials from the Site without Inkmonk's prior written permission. However, you may print in hard copy portions of the Site with the sole intent of placing an order with Inkmonk.com for credit. Printing Materials for any other reason, or transferring Materials for use on any other website, or the modification, distribution, or republication of Materials without our prior written permission is strictly prohibited. Any modification of Materials, or any portion thereof, or use of Materials for any other purpose constitutes an infringement of trademark or other proprietary rights of selvixerox.com or third parties
Account and Registration Obligations
"Your Information" is defined as any information you provide to us in the registration, buying or listing process, in the feedback area or through any email feature. We will protect Your Information in accordance with our Privacy Policy. If you use the Site, you are responsible for maintaining the confidentiality of Your Account and Password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under Your Account or Password. Inkmonk.com shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. If you know or suspect that someone else knows your password you should notify us by contacting us immediately through the address provided in the contact us page. If selvixerox.com has reason to believe that there is likely to be a breach of security or misuse of the Site, we may require you to change your password or we may suspend your account without any liability to selvixerox.com
You also agree to:
Provide true, accurate, current and complete information about yourself as prompted by selvixerox.com registration form (such information being the "Registration Data") Maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current or if Inkmonk.com has reasonable grounds to suspect that such information is untrue, inaccurate, not current or not in accordance with the User Agreement, Inkmonk.com has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Site.
Damage Claims or Shortages Important Notice
Any claims for damage and/or shortages MUST be reported in 48 hours without exception. Be sure to check your deliveries upon receipt. You agree to our Refund & Return Policy with the acceptance of these Terms and Conditions. Product Description
selvixerox.com tries to be as accurate as possible. However, Inkmonk.com does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by selvixerox.com itself is not as described, your sole remedy is to return it in unused condition.
Cancellation by selvixerox.com
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. Your money will be deposited in your account once the placed order has been cancelled subject to approval from our side. If your order is cancelled after your credit/debit/cash card has been charged, the said amount will be reversed back in your Card Account.
Cancellations, Returns & Refunds Policy Can I cancel my orders?
While there is no option for a customer to cancel the order on their own once the payment is made, if you can get in touch with Customer Care ([email protected]) within 24 hours, we can try to cancel it, provided the print shop has not already started the production. If the cancellation request happens after 24 hours or if production has been started already, we cannot entertain any request.
What is the cancellation fee?
There is a minimum cancellation fee of Rs.20 which is charged to cover the payment gateway charges. The remaining amount will be transferred after deducting this charge.
Mode of transfer of payments:
Refunds will be done through NEFT transfer which will be co-ordinated by our accounts team. The refund duration is 5-7 days from date of cancellation. If you need any clarifications on refunds. Please email us to [email protected]
Can I return my Orders?
Typically, delivered orders cannot currently be returned. Of course, this does not apply in cases of transport damages for which Inkmonk.com or a third-party-logistics provider can be held accountable. Please inspect all goods carefully on delivery and immediately inform our customer service ([email protected]) if you detect any damages or defects within 48 business hours of receiving the order. We will replace the damaged item/s in cases of transport damages for which a third-party-logistics provider or we can be held accountable. In other cases, our friendly customer service will help you handling warranty issues. Damage Claims or Shortages - Important Notice
Any claims for damage and/or shortages MUST be reported in 48 business hours without exception. Be sure to check your deliveries upon receipt. We Pay For Return Shipping
We will pay for return shipping only when products delivered are defective, damaged or the wrong product was received from what was ordered..
